Terms and Conditions of Service

Last updated: July 21, 2026

Tindari ("Tindari", "we") is a software-as-a-service (SaaS) platform operated by Tindari Inc., a C-Corporation incorporated under the laws of the State of Delaware, United States, with its registered office at 131 Continental Dr, Suite 305, Newark, DE 19713, United States. Contact: legal@tindari.com. This document constitutes the binding legal agreement governing the provision and use of the platform, entered into between the Client and Tindari Inc.

1. Definitions, Purpose and Grant of License

Tindari is a proprietary cloud-based software platform for the operational management of businesses in the aesthetic, hair, wellness and commercial health sector (beauty centers, spas, hair salons, barbershops, nail salons and aesthetic-device clinics). The software provides automated tools for appointment control, corporate CRM, supplies inventory control, commission allocation, recurring membership sales, report generation and automated messaging. Payment of the subscription grants the Client a revocable, limited, non-exclusive, personal and non-transferable software license, subject to the terms set out herein.

2. Intellectual Property and Technical Use Restrictions

Exclusive and unrestricted ownership of the source code, object code, data architecture, logic flows, user interfaces (UI/UX), graphic designs, trademarks, logos, domain names and optimization algorithms of Tindari belongs entirely to Tindari Inc.. The Client and any user dependent on their account are strictly prohibited from:

Performing reverse engineering, decompilation, disassembly or any attempt to discover the platform's source code.
Modifying, adapting, translating, sublicensing, reselling, leasing or creating derivative works based on the software.
Using automated mechanisms (such as scrapers, spiders or crawlers) to monitor availability, performance or copy interface content.
Using the software to build a competing product or to clone its business flows.

Any infringement of these rights shall entitle Tindari Inc. to suspend the service immediately with no right to compensation or refund, reserving the exercise of criminal and civil actions under the intellectual property laws of the United States and the international treaties in force.

3. Nature of the Tool — Absolute Exclusion of Tax and Accounting Liability

CRITICAL TAX NOTICE AND EXCLUSION OF TAX LIABILITY: The Client expressly acknowledges and accepts that Tindari is solely and exclusively an operational management and information tool for the internal control of their business. Tindari is NOT an electronic invoicing system approved or certified by the Internal Revenue Service (IRS) of the United States, nor by any other tax or customs authority internationally (such as the SII in Chile, the DIAN in Colombia, the AFIP in Argentina, the SAT in Mexico, the SUNAT in Peru or the SENIAT in Venezuela, among others).

Any tax calculation (such as Value Added Tax - VAT), currency rounding, automatic accounting balance or income report issued by the platform is strictly referential, estimative and internal in nature. It is the exclusive, absolute and non-delegable legal obligation of the Client to issue official tax vouchers, receipts and invoices through the mandatory government portals or through duly authorized complementary invoicing software. Tindari Inc. assumes no legal or financial liability for calculation errors, discrepancies in state audits, omissions in tax filings or financial penalties imposed on the Client by the competent tax authorities.

4. Right of Modification, Evolution and Sustainability of the SaaS

Given the technological and evolving nature of Software-as-a-Service (SaaS) models, Tindari is subject to continuous code and infrastructure improvements. Consequently, Tindari Inc. reserves the legitimate right to add, modify, update, replace or discontinue, temporarily or permanently, specific functionalities, software modules, third-party integrations or features of the platform and its commercial plans, when necessary to optimize overall performance, comply with international regulatory standards or ensure the operational viability and sustainability of the product. Significant commercial changes to the terms of current plans will be communicated to the Client with reasonable advance notice.

5. Corporate Indemnity Obligation (Hold Harmless)

The Client assumes the obligation to defend, indemnify and hold fully harmless Tindari Inc., its affiliates, directors, officers and employees against any judicial claim, civil lawsuit, administrative demand, tax fines, losses or direct costs (including reasonable fees of legal advisors and attorneys) arising directly or indirectly from: a) the negligence, willful misconduct or unlawful use of the platform by the Client or their personnel; b) the uploading of personal data that infringes privacy laws; c) the mass sending of messaging (WhatsApp, SMS or email) that violates anti-spam or consumer protection regulations or the technical policies of Meta Platforms Inc.

6. Non-Extendable Limitation of Economic Liability

To the maximum extent permitted by applicable law, Tindari Inc. shall in no event be liable for indirect, incidental, punitive or moral damages, loss of profit, loss of clients, loss of business opportunities or destruction of databases. Under no circumstances shall the total, cumulative and aggregate civil liability of Tindari Inc. towards the Client for any matter arising from software failures, downtime or breaches exceed the amount actually paid by that Client during the twelve (12) months prior to the event giving rise to the claim.

7. Governing Law and Competent Jurisdiction

These Terms, as well as all rights, obligations, contractual interpretations and disputes arising from the provision or use of the Tindari platform, shall be governed by and construed exclusively and strictly under the laws of the State of Delaware, United States. For all legal purposes, any controversy, litigation, civil claim or dispute arising between the parties in relation to the validity, performance or termination of this agreement shall be submitted to the exclusive jurisdiction of the competent state and federal courts of the State of Delaware, United States, the parties expressly waiving any other venue, court or arbitration mechanism that might correspond to them by reason of their present or future domiciles.

8. Acceptance and Informed Consent

The creation of a user account on the Tindari platform, the use of access credentials, the start of the trial period or the payment of the first subscription installment through the authorized payment processor constitutes the unequivocal expression of will and the full, unconditional, express and informed acceptance of each and every one of the clauses, policies and terms set out in this document by the Client.